Last updated: March 24, 2020 2:00 p.m.
Our team has created this information to help if you or someone in your family is not feeling well and are exhibiting symptoms such as fever, cough, and shortness of breath. Please check this page often as we continue to update.
Do I (or someone in my family) have COVID-19 (coronavirus)?
When should I contact my doctor?
Over 60 years of age, pregnant, or immunocompromised
Contact us at 210-938-9355 early, even if your symptoms are mild. We will monitor your health more closely and test you for COVID-19 or influenza.
If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face, go to the emergency room and seek care immediately.
If you do not have a high-risk condition and your symptoms are mild, you do not need to be evaluated in person and do not need to be tested for COVID-19. It is important to understand there is no current treatment for COVID-19. In most cases, the recommendation will be to stay at home and self-quarantine.
What should I do to keep my infection from spreading to my family and other people in the community?
- Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can; immediately wash your hands with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60-95% alcohol covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty. Avoid touching your eyes, nose, and mouth with unwashed hands.
- If you will not have a test to determine if you are still contagious, you can leave home after these 3 things have happened:
Where can I seek testing in my area?
What do I do if I'm feeling anxious?
It is not uncommon to be experiencing a higher level of stress and anxiety during this time. If you would like to speak to a mental health professional, H-E-B offers free telehealth counseling services for all Partners and their dependents. You may request an appointment through Magenta or contact ComPsych directly 24 hours a day/7 days a week at (888) 327-4432 . We’re in this together.