We’re committed to ensuring you get the care you need. Our phone lines may be busy for urgent or COVID-19 (coronavirus) related calls. If you have access to the app or patient portal (must have login credentials to use these features), please consider using those for non-urgent requests and communication.

Seek telehealth care for urgent concerns
  • Respiratory symptoms are worsening
  • You have persistent diarrhea, nausea, vomiting, or fever
or call us at (210) 938-9355, press 1
Medication refill
Contact your local pharmacy.
or call us at (210) 938-9355, press 2
For any other non-urgent health concern
or call us at (210) 938-9355, press 1

*  Note: You must have login credentials for the patient portal to use these features.

Feeling anxious?

It is not uncommon to be experiencing a higher level of stress and anxiety during this time. If you would like to speak to a mental health professional, H-E-B offers free telehealth counseling services for all Partners and their dependents. You may request an appointment through Magenta or contact ComPsych directly 24 hours a day/7 days a week at (888) 327-4432 . We’re in this together.

Current hours

Phone lines open

Mon – Fri, 9am – 5pm

After hours & weekends
If you need to speak to a physician, please call (210) 938-9355.
Appointments available
Telehealth visits
Mon – Fri, 7am – 9pm
Magenta curbside visits
Mon – Fri, 9am – 5pm